Their (Our) Mission
To provide exemplary,
client-centred services and benefits that respond to the needs of myself, a veteran,
their other clients and their families, in recognition of their services to
Canada; and to keep the memory of their achievements and sacrifices alive for
all Canadians.
Their
(Our) Vision
To provide exemplary
service which honours the sacrifice and achievements of, myself, a veteran and
client.
Their
(Our) Values and Ethics
At Veterans Affairs Canada we
value our clients' contributions to the development of Canada as a nation and
honour the sacrifices they have made in the defence of freedom and the pursuit
of world peace. In expressing Canada's gratitude to them, we strive to
exemplify the high principles which they have defended.
Integrity
We act with honesty and fairness and always strive to do the right
thing.
Respect
We treat everyone with respect. We recognize the dignity that is
inherent in all people and celebrate the strength that comes from the diversity
of people and ideas.
Service
We take pride in our role as public servants and are dedicated to
service excellence. We are committed to responsive, quality service, delivered
with timeliness, courtesy and fairness.
Accountability
We are accountable and responsible for our actions and accept the
consequences of our decisions.
Teamwork
We value teamwork, and promote the principles of partnership,
consultation and open communication.
Balance
We encourage the achievement of a healthy balance in the working and
personal lives of employees, believing that this contributes to the vitality of
individuals, our organization and our communities.
From Me To Veterans Affairs
Transitioning from the military can be an
adjustment for me and
my family. We're (VAC) here to help when and where you need us (VAC).
my family. We're (VAC) here to help when and where you need us (VAC).
General Inquiries Regarding my
File K6705156, location unknown, may be
directed to the following toll-free numbers, during business hours,
Monday to Friday, 8:30 a.m. to 4:30 p.m. (local time):1-866-522-2122
(English) 1-866-522-2022 (French) * created from actual VAC web page (altered to:
personal) *
Captain (R)
Michael I. Cole, CD1 ( michaelcole9112010.blogspot.com
)
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